Terms & Conditions

These Terms & Conditions apply to your use of the QAVUNO online store and to purchases made through it.

Products and information

We aim to keep product descriptions, specifications, images, prices and availability accurate and up to date. Product specifications may vary by model. Please check the individual product page before ordering.

Orders

Submitting an order is a request to purchase the selected products. We may need to contact you if there is an issue with availability, pricing, delivery or payment. An order is not considered accepted until we have confirmed it.

Pricing and payment

Prices and any applicable delivery charges are shown at checkout. Payment must be successfully authorised before an order can be processed.

Delivery

Delivery options and estimated delivery times are shown at checkout based on the delivery address and the products ordered. Delivery times can be affected by circumstances outside our reasonable control.

Returns, refunds and consumer rights

Our Returns & Refunds page explains our process. Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.

Product use and safety

Kids electric ride-ons must be used in accordance with the instructions supplied with the product and with appropriate adult supervision. Parents or guardians are responsible for choosing a suitable product and ensuring safe use.

Intellectual property

Content on this website, including text, graphics, branding and other materials, is protected by applicable intellectual property laws and may not be reproduced without permission.